Over the past two years I have watched and witnessed a Support Worker, Stacy based at Woodacre House 4, develop her interactions with the people she supports. As we all know there are ten facilitation skills which Stacy most definitely used in her everyday interactions but what struck me most was her warmth and genuine interest in the people supported at Woodacre, whilst also constantly thinking about how she could improve her interactions and the everyday lives of people.
Stacy has now moved on within MacIntyre to be part of the Great Interactions team based at Central. I know she will be an asset to the team and missed by everyone supported at House 4 and her two Senior Support Workers who played a key role in developing and mentoring, as well as reassuring Stacy that she was ready to take the step up to her new role.
On reflection I have realised it’s not always the obvious interactions that make a difference to people’s lives, it can be the more subtle interactions and although there are natural born facilitators there are also staff I need to persevere with, with further training, mentoring and support, to promote the importance of Great Interactions within MacIntyre.
David Winger-Beeston
Head of Service
Woodacre